Refund Policy

Our Money-Back Guarantee

At TuneStory, we stand behind the quality of our service with a simple, transparent refund policy:

• 7-day money-back guarantee on all purchases
• No questions asked refund process
• You keep your video files even after refund

Refund Process

Getting a refund is simple and straightforward:

• Request a refund within 7 days of purchase
• Email your refund request to orders@tunestory.shop
• Include your order number in the request
• Refunds are processed instantly
• Money is returned to your original payment method

What You Keep

• Your personalized video files
• Access to download links
• Rights to use the video

We believe in maintaining goodwill with our customers, which is why you can keep your video files even after receiving a refund.

No Hidden Fees

We are committed to transparency in our pricing:

• No processing fees for refunds
• No return fees
• No administrative charges
• Full refund of the purchase amount

Contact Us

If you have any questions about our refund policy or need assistance with a refund, please contact us at:

Email: orders@tunestory.shop